SSI company for the first time ever in Ukraine installed Q-mate management system for documentation registration in the Kyievo-Svyatoshinsky District Department of the State Agency for Land Resources.
Installation of the modern equipment and software was provided as part of land reform which assumes work systemization of entities in the area of land resourses, elimination of waiting lines and corruption. Scenario of Q-mate SSI Pro system for State Agency for Land Resources allows visitors effectively communicate with officials and cut the period of paperwork which takes a lot of time.
Elnura Mamedli, General Director with Servus Systems Integration, commented on Q-mate installation: “The modern equipment installed by our company in the Kyievo-Svyatoshinsky District Department of the State Agency for Land Resources is designed to minimize «the human factor» and submission of documents will now take less than 15-20 minutes. All processes became more transparent and each visitor has an opportunity to trace waiting line movement on the monitor. Simultaneously the waiting time is fixed on the check. This allows visitors to manage their waiting time effectively while waiting for a call”.
Sergey Tymchenko, Head of Kyievo-Svyatoshinsky District Department of the State Agency for Land Resources mentioned: “All processes became more transparent and very soon visitors will experience comfortable cooperation with our organization”.
According to the program of development of regulatory authorities that is registered by the Law of Ukraine «On regulatory system in the area of economic activity», Servus Systems Integration installed more than 20 Q-mate management systems in public institutions in 2012.