One of the achievements for SSI in 2012 was installation Q-mate management system in new Customer Service Center “Kyivstar” on Khreshchatyk.
Q-mate SSI Pro covers functionality of the two Center levels with the total area more than 360 sq.m. Center can accept more than 50 000 visitors per month and 50 visitors can be present simultaneously in the building. For razing overall performance of “Kyivstar” was designed individual Q-mate SSI Pro scenario.
Elnura Mamedli, General Director with Servus Systems Integration commented installation: “Kyivstar” is our client since 2008 when our company won the tender for software installation in this leading telecommunication company. Our team modernizes “Kyivstar’s” Q-mate with new technical characteristics more than 5 years”.
Vitaliy Vorozhbyt, Business Development Director with “Kyivstar” mentioned: “Kyivstar” gained recognition as the company with high quality of service for clients. Each new step to service improvement for us is a peculiar challenge, after all we should provide such decisions which will please and satisfy even more clients. Our Main Service Center is conceptually new and it absorbed all best offers and available technologies. So it could easily be a sample of the high level of customer service for any business».